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The various types of supplies and kits included for tracking in NEO360 will NEO will be configured to match those distributed by each agency.

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Ontario HRSPs will all be expected to record client service information and supply data set out in the ONHRDB minimum data set through NEO360NEO. HRSPs will be expected to use reasonable efforts to ensure that the information uploaded to the ONHRDB and stored as data is accurate, complete and up-to-date.

HRSPs will also need to determine, in accordance with its own internal policies and procedures, which users within the organization has a need to access the ONHRDB to perform his or her responsibilities or assigned duties for the HRSP and ensure such users have undertaken the requisite training to use NEO360NEO.

What services will CAMH be providing?

CAMH will host the database and web application NEO360NEO, ensuring that the system remains accessible and handling any technical problems that may arise.

CAMH will also configure NEO360 NEO to best meet the needs of each HRSP (while remaining in the minimum data set), troubleshoot with HRSPs who may have technological challenges submitting data, and help HRSP maintain data quality.

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We also require that at least one staff person be trained to perform the few administrative functions included in NEO360NEO, e.g. resetting user passwords, creating new user accounts, etc.

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