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  • The name of your agency
  • If the issue concerns a NEO user account:
    • Include the username and the Site the account is registered under
    • If its a reporting/admin account, indicate this
  • If you would like to add a new satellite site:
    • Include the name and address of the site
  • If you have a reports-related question, check out our NEO reports training in case your question is answered there

In general, your question may be answered on the ONHRDBKB. But if you've checked and still can't find your answer, let us know so we can continue to improve this resource.

The URL for SAP reports has been changed, please update your bookmarks

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While it is certainly a busy time, if you are preparing to submit OCHART please check out our resources on how to generate this report using your NEO data. This report can be generated in SAP using the link above, and then you are free to enter the numbers into OHTN's OCHART portal. These numbers do not get sent to OHTN directly, NEO is a tool to help you collect the data.

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