Page History
As a reminder, our new service desk includes two key components:
- Catalyst Knowledge Base
- Customer Service Desk Portal which will replace the DATIS Helpdesk
We are very happy to share that the new Catalyst Knowledge
...
Base is fully operational and accessible - you can access the knowledge
...
base here without having to log in.The knowledge base is a vast improvement from our old one and it is extremely easy to search.
...
As a reminder, our new service desk is comprised of two key components:
...
When will the DATIS Helpdesk close (and the new Service Desk open)?
We will share the closure date of the
...
DATIS Helpdesk soon; we expect to close the
...
Helpesk by then end of the month. We have completed the pilot test of the Service Desk and are making some final modifications before full roll-out.
How do I set-up an account?
...
