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Site admin training - page 2/4

Site Administrators are able to edit and delete staff accounts.


How to Deactivate Staff Accounts

Step-by-step

  1. Click the Edit button next to the staff person's name (this button looks like a pencil).

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While you are able to delete users via the Delete button, it is recommended that you instead “Disable” users. To disable a user check-off “Disable” under “Status”

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2. Click on "No" under "Active" to disable the staff member's account and click Update.

“Disabling”
    • Deactivating a staff member’s account means they will not be able to log in with their username and password. However, if the staff member ever returns, then you are able to re-enable their existing account by changing its "Active" status to
“Live
    • “Yes”.

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If you are positive that a user will not return to your organization, then you can click the Delete button and the user’s account will be permanently deleted.

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Site admin training - page 2/4