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Welcome to the Ontario Harm Reduction Database Knowledge Base!

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Have a question? Search above, e.g. "how to log in?", "new user", "create reports", etc.

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Tip

Click here to access the new Service Desk Portal

More details on how to use the Service Desk:

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Find specific training page

New users should go through all basic training, but you can skip to specific training pages directly:

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Basic training:

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Site administrator training:

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Info

Resources

Forms, documents and tools that may help your agency to use NEO effectively:

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Ontario Naloxone Program only:

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Implementation for new agencies

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NEO360

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Reporting

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