In the CTS module in NEO360, every interaction with a client is called a transaction (your agency may refer to these as "contacts," "visits," or "encounters"). During a single transaction, a client may provide you with information about their demographics, clinical history, and overdose history. The client may also receive harm reduction or wrap around services. All of this information can be recorded on the CTS module in NEO360.


This page will provide guidance on how to record these activities in NEO. Try following along in the TEST environment!


CTS Transaction Module

Click on the CTS module from the NEO homepage.

Select a Site

Under the "Please Select a Site" section, select your site, then click SWITCH under the "Options" section.


Video Instructions