The demographic and client information you're able to report on entirely depends on the information you're able to collect.
This information is collected on the Client Details screen in NEO (see right).
The Client Details screen may only contain limited demographic information, like postal code of residence and substances the client is using. But this screen may also optionally contain:
- Ethnicity
- How did you hear about us?
- Language spoken
- Sex worker
- Employment
- Housing
- Reason for referral
- Referral source
- Sexuality
All of these fields are attributes of the Client and therefore linked to the client reference code.
No demographic or client information can be collected from anonymous clients.
The examples below are not meant to reflect client information or demographics your agency is obligated to collect. If your agency does not collect these details, that's fine.
Reports
The examples covered below include:
- Age range
- Substances Used
- Optional Demographics
What is the age range of your clients?
You can run this report either by transaction or by registered clients, i.e. what is the age range of clients receiving services in a given time period vs. what is the age range of clients registered in a given time period?
By transaction
- Select 102-Age
2. Select your Date Range.
3. Select your Sites
4. Select the Age Range that best suits your needs.
Result:
This result will summarize the unique number of clients who had a transaction within your date range, broken down by age.
What are the most common substances that your clients report using?
By transaction
- Select 106-Substance Used.
2. Select the Report Type as Frequency of Transactions By Unique Substance
2. Select your Date Range.
3. Select your Sites and Combine Site Results
Result:
This report will show you the number of transactions that occurred within your date range, broken down by the substances the participating client reports using.
By client
- Select 006-Substance Used.
2. Select your Date Range.
3. Select your Sites and Combine Site Results
Result:
006-Substance Used will show you the total number of clients ever registered. It does not summarize how many new clients were registered in your date range, but is a running total.
If you collect any of the optional demographics listed above, you can report on them using either 004-Demographics or 104-Demographics.
What areas do clients reside in?
One demographic detail you have the option of collecting is "Postal code of residence (first three characters only)". Again, you can report on this demographic either by transaction or by registered client.
By transaction
- Select 104-Demographic.
2. Select the Report Type as Frequency of Transactions By Unique Substance
2. Select your Date Range.
3. Select your Sites and Combine Site Results
Result:
This report likely requires further analysis to map the postal code regions to more recognizable categories within your catchment area (e.g. Brampton, Mississauga, etc.).
