Expressions of Interest

Client Management System Migrations Webinar Sept. 16 2024

For those who were unable to attend the webinar announcing the one-time funding offer and expression of interest process, the email below was sent to all attendees and includes the webinar slides. All other information regarding the expressions of interest can be found on this page.

Purpose: Ontario Health is providing one-time funding to eligible MHA Health Service Providers (HSPs) (see eligibility criteria) to support the organization’s transition to a Client Management System (CMS) that will allow for submission of the MHA Provincial Data Set.

There will be a 4-part approval process and funding will be offered on a first come first served basis with the pool of funds available.

Objectives for Health Service Providers

1. Confirm eligibility by going through the entire application process (see next slides)
2. Migrate from an existing analog system or CMS that is not compatible with PDS submissions to a CMS 
   that allows for submission of the MHA PDS to Ontario Health.
3. Confirm the implementation of the MHA PDS as part of their CMS implementation and coordinate 
   migration to new CMS.
4. Onboard to the MHA PDS through the established PDS onboarding process.

• The majority of the HSPs funding must be for adult MHA services, and they must be receiving funding from Ontario Health (OH) and/or the Ministry of Health (MOH) for these services.
• HSPs must be in good standing with their Ontario Health Region to be eligible to receive CMS migration  funding and OH Regions will need to approve any HSP that expresses interest in the funding opportunity.
• HSPs must follow their own organization’s procurement processes, policies and procedures that aligns with the Broader Public Sector Procurement Directive.
• Should the HSP select one of the vendor products that are PDS compliant, they will be eligible for cost-recovery through this opportunity. Cost recovery will be for the full cost of their new CMS implementation, not including ongoing service fees or customizations unrelated to the operation of MHA programs.
• Payment will be made based on the amount stated in HSPs Quote(s) with their chosen vendor / former vendor. OH will not be able to adjust this amount if the final invoice is more than the quoted amount.
• All contracts must be in place by March 31, 2025:
  • Contract between the vendor and the HSP (including an itemized final invoice)
  • Contract between OH and the HSP (Transfer Payment Agreement) - HSP has 2-3 weeks to sign TPA
• HSPs must implement the MHA PDS as part of their CMS migration/implementation.

Overview

Click to enlarge.

Stage 1: Expressions of Interest (EOI)

Expression of Interests will be submitted through the MHA PDS Service Desk. You will need to create an account to access the Service Desk (this link will take you to a new site). Once you are logged in, select “Expression of Interest” to begin the submission. You will be required to include the following information about your organization:

• Organization Legal Name | Ontario Health Region
• Key Contact (Name | Role/Title | Email | Phone)
• Organization MIS Number
• Current Client Management System
• Client Management System your organization would like to migrate to if known
• Number of mental health and addictions funded FTEs in your organization
• Number of mental health and addictions funded FTEs that would be concurrent users / require licenses on the new CMS
• Organization’s total operating budget
• Organization’s total mental health and addictions funding
• Number of unique individuals served through your organizations mental health and addictions funded services
• Are you interested in partnering or doing a joint procurement of a CMS with other organizations?