As of May 3, all NEO and reports related questions must be routed through our Service Desk. We will no longer be resolving issues over email, all requests we receive via email will be re-routed to the Service Desk.
Users need to be invited to access the Service Desk. You will receive an email like this when you've been invited to create a Service Desk account.
Follow the link in your invitation email to set up your account.
And you're done! You'll be logged into the ONHRDB Service Desk. For more information on how to submit requests and check on your issues, click here.
If you did not receive an email like this, but you still need to access the Service Desk, contact your Site Administrator to request an account for you. If this is not possible contact helpdesk@onhrdb.ca.
