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The CL-20 report can assist agencies in interpreting the OHRS report i.e. visits and group attendances. This report will list the appointments and provide the Functional Centre that the services are linked.

Activities recorded for clients not in a program and no FC linkage



Activity not linked to a Program and not linked to a Functional Centre- services will appear in a Non-Specified FC report table


Recording of Group Session

2 clients registered to same program / 1 client each in two other programs – Total of 4 clients – 1 group session

There will be a count of 2 in S.491**20 one FC and a count of 1 each for the remaining 2 FC There will be a count of 1 for group sessions S.4920010 for each of the 3 FCs


Program Setup – It Plays a Part

The program set up in the database plays a pivotal role in how the data translates in report tables. Run the PR- 03: List of Agency Programs to get a picture of how the programs are set up in the database and ask the questions:


  1. Is the program linked to a Provincial Service Category? If so, is it linked to the correct FC?
  2. In the case of non SA/PG funded programs, is the program linked to a Functional Centre and if so is it the correct FC?
  3. Does the program set up reflect the services offered to clients?



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