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This how-to article will help you reset your Catalyst password from the Catalyst home page. 

When you select the 'Forgot your password' link on the Catalyst home page. A pop-up box will appear that asks for your:

  • Catalyst User ID;
  • Agency Connex Number; and
  • Valid Email Address associated with your account.


Catalyst will then validate the information that you've inputted and if the information does not match our records a message will appear. 

Validation Check Messages

Incorrect Connex # and User ID Message:





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