Question

When I look at the group attendees, the numbers don’t look right, how come? I checked the attendance on the group attendance screen and to me there should be more attendees and more groups.

Answer

Check to make sure the clients

• have an open admission
• attended for more than 5 minutes during the reporting time
• are registered to the program & in the FC that the services apply
• program was selected correctly on the group attendance screen if the client was opened to more than one program for that admission

For example, if a service provider spent 1 hour in a group where 5 clients were registered in community treatment and 5 clients were registered in day/evening FC, a full hour of provider time is counted in each of the functional centres. So this one group will appear on two tables, once for the CT FC and again for C D/E Txt FC.

Run the PR-03 List of Agency Programs to make sure the programs are linked as they should.

Run the CL-20: List of Client Appointments report to view activity details.