Activity Types are recorded in the Activity Log. The Activity Type options in the drop down list are standard and cannot be customized. Note: There is a separate list of Activity Types specific to Entry Services.
Program Activity Types
Client Services - Direct face-to-face - In-house
An activity that is provided by a staff member of the agency face-to-face (in person at the agency) on an individual or group basis. This includes service to the client and/or significant other(s) in attendance on behalf of the client. The activity must be documented in the client file and take longer than five minutes. Examples include individual assessment, group assessment, individual counselling, couple counselling and group counselling.
Client Services - Direct face-to-face - Virtual
An activity that is provided by a staff member of the agency via phone/ videoconferencing on an individual or group basis. This includes service to the client and/or significant other(s) in attendance on behalf of the client. The activity must be documented in the client file and take longer than five minutes. Examples include individual assessment, group assessment, individual counselling, couple counselling and group counselling.
Client Services - Direct non face-to-face
An activity provided by a staff member of the agency that involves direct non face-to-face communication (ie. by telephone or internet/email) in lieu of a face to face visit. This includes service to the client and/or significant other on behalf of the client. Examples include telephone support, crisis intervention and individual counselling
Client Services - Indirect
Activities related to or supporting client treatment that do not directly involve the client. Examples include 3rd party consultations, travel time, referrals and charting.
Entry Services - Direct face-to-face
An activity that is provided by a staff member of the agency as face-to-face or via videoconferencing on an individual or group basis. The activity is provided to those who have never been admitted to the agency or to clients who do not have an open admission. Services include Crisis, Information Request, Intake, Outreach and/or Screening.
Entry Service - Direct non face-to-face
An activity that provides direct non face-to-face communication to individuals (do not use for groups), who have never been admitted to the agency, or to the clients who do not have an open admission. non face-to-face services include Crisis, Information Request, Intake and/or Screening and occur by telephone, regular mail and/or the Internet.
Entry Services - Indirect
Supporting services/activities not involving direct first party contact provided to clients who have never been admitted to the agency, or who do not have an open admission. Related activities include travel, prep and documentation.
Educational or training activities aimed at preventing or raising the awareness of problem gambling.
Prevention/Awareness
This activity type should only be used by designated problem gambling agencies. See the table below for the list of standardized activities available.
Administration - Central
Administrative activities related to the operation of the agency. Examples include board preparations, finance and human resources.
Administration - Program
Administrative activities related to the operation of programs. Examples include program planning, advisory committees and program evaluation.
Non-MOHLTC Administration
Administration activities/services not associate to MoHLTC funded Substance Abuse and/or Problem Gambling programs.
Private/Personal Time
Non-work activities a staff person logs in the schedule. Examples include vacation, sick or overtime.
Problem Gambling Activity Type - Prevention/Awareness (P/A)
A list of standardize activities are available to PG designated agencies to record gambling specific P/A activities within the Catalyst Activity Log. All agencies funded for PG treatment services by their LHIN are required to report the amount of gambling specific P/A activities by using the Activity Log in Catalyst. The P/A activities are to be used for gambling specific activities only. Substance Abuse related P/A activities are not to be recorded under this service type. Please do not make any changes to these activities:
Activity | Description | Examples |
Community Presentations/ Awareness | Within your own designated service area/community Education/prevention/awareness sessions presented to community groups; networking or consultation with community groups | Community Outreach; Community Education (includes presentations, workshops, information session); Community Consultation; Community Networking |
Professional Networking | Training, in-services, outreach or consultation with professional (individuals or groups) | Professional Consultation; Service Provider Training/Presentation; In-service training |
Media/Marketing | Provision of information to the public via the media or through marketing campaigns | Media Relations (newspaper, TV/radio); Marketing |
Linkages/Coordination | External to or beyond your own designated service area/community | Provincial Initiatives; Regional Initiatives; Community Focus Coalitions; Service Provider meetings |
Planning/Preparation/Development | Preparation, material development, planning and travel time for all prevention awareness activities | Development of: promotional materials, knowledge base; Preparation Time; Planning Time; Travel Time |
Entry Service Activity Types
Entry services are activities and decision-making steps, that underlie the process by which someone obtains information about and/or enters the addiction treatment system.
Information Request
A request for information about agency programs, the treatment system, or other issues, made by a person from the community, a staff member from another agency, or another professional.
Intake
Contact with a person to determine whether he or she is eligible for agency services, to register the client into the agency, and to orient the client to services available at the agency.
Screening
A brief process that collects information in only enough detail to determine the client's immediate needs and to provide direction for next steps in the assessment/treatment process. The screening process can also provide information to clients, which assists clients in clarifying their own position regarding next steps. Screening may occur in an individual or group format.
Outreach
To take proactive steps to identify and connect with potential clients in the client's environment (e.g. schools, high risk neighbourhoods, raves, shopping malls); and to engage people who are at risk or have substance abuse or gambling problems.
Crisis
Immediate response to people in crisis through easy access that provides practical substance abuse and/or problem gambling assistance, support, advice or attention to urgent medical, psychosocial and/or basic needs.
Note
The various activities in Entry Services may occur by telephone, Internet, or face to face, and may be conducted in one session or more, in one or more locations, and individually or in a group.
