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When you want to delete/ inactivate a user account in Catalyst. 


About deleted accounts: 

  • Only users with Catalyst Administrator accounts can delete/ inactivate other users.
  • If a person with a Catalyst account (user or administrator) leaves your agency, or for some reason no longer requires an account, DATIS strongly recommends that you delete the account. 
  • When an account is deleted for a user who is referenced somewhere else in Catalyst (e.g. the worker list), his/her user account is inactivated. For users who are not referenced in the system, the user account is deleted from the database.  User names will no longer appear in selection lists, and login information will no longer provide access to Catalyst. Both deleted and inactivated users information will still appear in relevant reports.


Step-by-step guide

  1. From the toolbar at the top of any screen, go to Admin > User Profile. 



  2. This will take you to the User Maintenance Menu. Click on Search User to find the user you want to delete/ inactivate. 


  3. Fill in the information to search for an account. Once you find the user you need to delete, click on the hyperlinked name (shown under User ID) of the account you wish to delete.



  4. On the Edit User screen click on Delete at the bottom of the screen. A pop-up message will appear to confirm if you wish to delete the user, click on OK. 


  5. The account is now Deleted and you will be taken back to the User Maintenance Menu.


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