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- General
- Implementation for new agencies
- What is the process for implementing the ONHRDB at my agency?
- How is data from satellite sites collected in the ONHRDB?
- Do we have to use the client reference code system?
- What can I tell clients about the new data collection system?
- Can additional data be collected in the ONHRDB?
- Is it mandatory to use the ONHRDB to record naloxone related data?
- Do I have to keep entering data into OCHART?
- Do we have to collect the postal code of residence?
- Can an administrator enter data into the ONHRDB on behalf of other workers?
- Does the ONHRDB comply with OCAP® standards?
- What is the client reference code system?
- How do I ask for the client code?
- What is the client reference code used for?
- NEO
- How do I add a new kit or type of supply?
- Does NEO work on mobile devices, like smart phones and tablets?
- Can I enter data in bulk?
- Is there a way to collect data in NEO without access to the Internet?
- Are there paper forms available that match the ONHRDB?
- How much time does it take before NEO logs you out?
- Can additional gender options be added to NEO?
- Can a notes field be added to NEO?
- Can NEO be used for case management or recording case notes about clients?
- Can the names of harm reduction supplies be changed in NEO?
- Can we re-arrange the order of the supplies on the Transaction Screen?
- How do I add a new Transaction Site?
- How do I log into NEO360?
- How is the location of transaction tracked in NEO?
- What does it mean to be a "Site Administrator"?
- How do I change a user's default Transaction Site?
- How do I update client details?
- How do I record naloxone data in bulk?
- What are the different account types and permissions in NEO?
- How do I use the Bulk Entry module?
- No modules when I try to create a new user
- How do I wildcard search for a client code?
- CTS Module changes - Feb./Mar. 2022 Documentation
- Reporting
- How do I access the data my agency enters into NEO?
- Can we request custom reports?
- Are tips and barrels both tracked as needles distributed?
- Do we still have to prepare Ontario Harm Reduction Distribution Program (OHRDP) reports?
- Built-in NEO reports
- CAMH SAP Portal
- Consumption and Treatment Services Monthly Reporting Form
- CTS Monthly Report Calculations
- How do I log into the CAMH SAP Portal?
- How do I run a report in the CAMH Analytics Portal?
- How to look for Errors in Data Entry Using the Raw Data Report
- How to run the CTS Medical Emergencies Report
- How to run the CTS Monthly Report
- How to run the Harm Reduction Outreach Programs Report (OCHART Section 6)
- How to run the Needle Exchange / Syringe Program Activity Report
- How to run the NEP and ONP Raw Data Report
- NEP Report Calculations
- Ontario Naloxone Program Quarterly Report
- Pack or Kit Details Report
- Are there deadlines for when the data will be pulled by the Ministry of Health and Long-term Care?
